We loved Jen, Roy and Moss – these days they’ve moved on to greater things. Chris O’Dowd is on Broadway, Richard Ayoade is an acclaimed movie director and Katherine Parkinson is a BBC stalwart.
Back in the old days, every company with more than a handful of employees managed their IT in-house and the old jokes still echo through the halls about ‘turning it off, then turning it on again’.
Nowadays many companies, even smaller businesses, choose to outsource their IT and even basic computer support. But why?
Well in truth, any company director can see it’s a waste of resources having a highly-paid member of staff going round the building switching computers off and then on. The general workforce is now computer savvy enough to handle the basics and that means that the IT representative’s job would be limited to the more specialist aspects of the job, which creates its own problem.
The world has moved beyond one single employee being able to handle all the complex tasks such as networks, databases, Cloud access and more. These are highly specialised positions and if one person could do them all they could command a wage far higher than many a SME could justify. The only alternative is an arsenal of specialists, which simply isn’t appropriate for small firms and only really works at an enterprise level.
So now it makes sense to outsource as much of the IT as possible to companies with access to the relevant experts and enough knowledge in each separate field to co-ordinate the efforts effectively. IT is such a vast field now that one person simply cannot do everything; a Jack of All Trades would inevitably be a master of none.
With companies relying so much more on constant internet access, websites running smoothly and, increasingly, app access for staff and customers, it’s naïve to think that the old system could continue in any meaningful way. The IT Crowd concept simply doesn’t work anymore.
IT has slowly worked its way into all of our working lives and it is simply best to bring in outside help who can take the entire problem off your hands. That way there isn’t someone being paid to tinker with computers when the staff can do it themselves and there is always an expert on hand that can deal with the major issues as they arise.
So outsourcing IT isn’t just the smarter way to do business, for smaller SMEs it is the only truly viable way.
We all want our companies to be a resounding success, and whether or not this happens can often be dictated by how efficient a company’s IT infrastructure is. Even a basic server costs in the region of £1,300, while other pricer options include the IBM Xseries 360 (approx. £5,000) and the Compaq Proliant DL590 (approx. £10,000). Given this huge investment, any SME owner should be prioritising IT infrastructure protection. So what can go wrong, and how could it affect your business?
The absolute nightmare for a business. Viruses can destroy a company’s infrastructure in one fell swoop, although research has shown that only 7% of data loss experienced by SMEs is caused by viruses. If a virus does manage to infiltrate your IT network, some of the potential ramifications include emails being leaked and sensitive details compromised.
With 32% of all SME IT problems stemming from human error, it is extremely important to ensure that all employees are properly trained, as this will drastically reduce the chances of potentially damaging errors. Motivation is also key, as employees who are not happy in their jobs may be more likely to make mistakes.
Many of the IT problems which SMEs must deal with occur as a result of power problems. These issues can result from various events, such as storms, power surges, or general faults, and are known as ‘equal opportunity threats’. This essentially means that, no matter how big or small you company, there is no difference in terms of the likelihood that you will be affected by power problems.
Recent times have seen SMEs thrown into the economic spotlight, with many holding the belief that these companies are the lifeblood of Britain’s financial revival. In light of this, it has never been more important for owners of these companies to be extra vigilant when it comes to the potentially crippling problems outlined above. Nobody wants to miss that big email, or not be able to get an invoice out on time, but a few extra precautions can help prevent this.
Interested in chatting about your I.T. systems? Call Nimbus CS today on UK: +44 28 900 800 30 IE: +353 1 901 2099
HMC Global are based in Belfast but have offices in London, Brussels, Shanghai, Taipei & New York. HMC needed to be able to collaborate in scheduling work and meetings, as well as always be in touch with both customers and colleagues – whether on the move or in the office.
After talking it over, Nimbus CS demonstrating a number of different services. In the chosen solution Nimbus CS provided HMC Global with a hosted Exchange platform, this allows them to:
Share email, contacts, calendars & public folders.
Access from any Internet connected device.
Work offline content.
Get spam and viruses notifications.
A huge 25GB mailbox.
From anywhere in the world HMC Global now has the ability to create calendar events for meetings, holidays and a daily schedule. Team members can access and amend the event from any Internet enabled device.
HMC Global have the ability to view other members’ mailboxes from the computer/laptop they are working on if another team member is on leave or doesn’t have an internet connection.
This solution has made HMC Global more efficient and means less phone calls and emails back to headquarters in Belfast to check the daily schedule.
In recent years, cloud computing has gone from being a possibly over-hyped buzzword to a key resource all kinds of organisations rely on to work. But with many options to take your pick from, it can seem overwhelming if you are coming to the cloud for the first time. However, the good news is that if you get it right, you’ll be nicely set up for years to come – and we can help.
One of the key things to consider is whether to go for a public, private or hybrid model. Each of these has different benefits, depending on the kind of data you have, the flexibility you need and the extent of your in-house resources.
With this option, a service provider makes resources available over a public network, including, for example, the Internet. Multiple users share these resources, which are available publicly.
You’ll find these options pretty flexible, and you can add more storage or computing power to handle demand, as you wish, easily and cost-effectively. You can also be up and running quickly, buying on a pay-as-you-go basis.
As the name suggests, you won’t be sharing resources with others under a private cloud computing agreement. Services are delivered via secure connections, and you will benefit from additional control. What’s more, you’ll enjoy a strong level of visibility and protection. Equally, it’s very possible to have a solution that’s perfectly customised to your individual needs. These deployments, can, however, potentially be among the more expensive options.
As the name suggests, this involves a combination of public and private services, using the benefits of each for those areas of your business which need it. For example, for storing sensitive information you’d use the private element while benefiting from agility and scalability elsewhere using the public element. Bear in mind, though, that upfront costs may be higher.
There are no right or wrong answers – much will depend on your individual business and what industry you are in.