If you run a small to medium-sized business then the decision to employ an in-house IT department or outsource your IT support is critical. Many senior managers thinking about business IT support opt to go the outsourcing route due to the many superb operational benefits it brings.
If you are wondering if outsourced IT support is for you, then the below points may help make your mind up.
1. Slash your costs
There is no doubt that IT plays an ever more crucial role in the business world. Most companies realise this, but they also want to get the best value they can in terms of how to look after this side of their organisation. This is especially true for smaller businesses who may not have the extra cash flow to spend on employing a permanent in-house IT manager or team. Getting quality, outsourced IT support means that you still get expert help to keep you online but at a fraction of the cost.
2. Cuts down on recruitment processes
For most companies, the recruitment process can be a time-consuming and tricky undertaking. There is also the risk that once you have carried out the interviews you will not find anyone suitable or the person you do employ for your in-house IT support is not up to the job. You can easily avoid all this hassle by choosing outsourced IT support help from a professional company. Not only do you not have to spend weeks conducting interviews but you also can be assured of their skill and effectiveness.
3. Pro-active issue resolution
You may currently run your small to medium businesses IT support on the basis that you find out about a problem when something goes wrong! The problem with this is that it is purely reactive and by the time you have found out about it, your productivity is already being affected. When you use outsourced IT support, they will actually pro-actively deal with issues before they become a problem, enabling your business to run with no breaks in service.
If you would like more information on why outsourcing your IT support makes perfect sense, then contact Nimbus CS today. With over 15 years experience in the industry, we can make sure your IT needs are always taken care of.