Main Duties / Areas of Responsibility (List is not exhaustive)
- Supporting and maintaining MS Windows 7/8/10 users.
- Provide competent Office 365 administration.
- Setting up and configuring new laptops, desktops, tablets and phones.
- Working with 3rd party vendors you will be responsible for facilitating or installing authorised software.
- Ensuring antivirus, security patches and O/S upgrades are applied to appropriate devices and kept up to date.
- Diagnosing and resolving a broad range of technical issues.
- Undertaking IT projects – these will require working either autonomously or with your colleagues from the technical team.
- On occasions you may need to attend customer sites to act as their IT point of contact.